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Privacy Policy

Your Privacy Matters to Us

At Timeless Treasures, we are fully committed to safeguarding the privacy and personal information of our visitors and customers. This Privacy Policy explains how we collect, use, store, and disclose your information, and what rights you have under Canadian Federal privacy legislation (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

By accessing or using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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Effective Date: July 10, 2025

Website: https://www.timelesstreasuresshop.ca
Business Name: Timeless Treasures

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Information We Collect

When you visit or make a purchase on our website, we may collect the following types of information:
 

Personal Information

This includes information that you voluntarily provide when placing an order, subscribing to newsletters, or contacting us:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment processors)
     

Non-Personal Information

This includes data automatically collected through cookies and similar technologies:

  • Browser type and version

  • IP address

  • Time zone

  • Referring/exit pages

  • Site interaction data (e.g. pages viewed, time spent)
     

How We Collect Information

We collect information in the following ways:

  • Directly from you, through order forms, contact forms, or subscriptions.

  • Automatically, via cookies, web beacons, and analytics tools provided by Wix and third-party services like Google Analytics.

  • Through third-party platforms, such as payment processors or social platforms when you interact with us there.
     

Why We Collect Your Information

We collect your information to:

  • Process and fulfill your orders

  • Send order confirmations and updates

  • Provide customer support

  • Comply with legal or tax obligations

  • Improve our website and user experience

  • Send newsletters and promotional materials (with your consent)

  • Prevent fraud and unauthorized transactions
     

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.
 

However, we may share information with:

  • Trusted service providers, including payment processors, hosting services (Wix), shipping carriers, and customer support tools

  • Analytics providers (e.g. Google Analytics) to evaluate website performance

  • Legal or regulatory bodies, when required by law or to protect our legal rights
     

All third-party partners are required to comply with privacy standards equal to or greater than those set out in this policy and in accordance with Canadian law.
 

International Data Transfers (Wix Hosting)

Our website is hosted on the Wix.com platform. Your data may be stored through Wix’s data storage, databases, and general applications on secure servers, potentially located in the U.S. or other jurisdictions. Wix stores your data behind a firewall and is committed to protecting it according to industry standards.

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Marketing & Communications (CASL Compliance)

We will only send promotional emails, newsletters, or updates with your express consent, in accordance with Canada’s Anti-Spam Legislation (CASL).

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You can opt out of promotional communications at any time by:

Transactional or service-related messages (e.g. order confirmations) may still be sent as necessary.

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Cookies and Tracking Technologies

We use cookies and similar technologies to::

  • Enable essential website functionality

  • Save your shopping preferences

  • Measure website traffic and performance

  • Provide a personalized experience
     

You may choose to disable cookies through your browser settings, but doing so may limit your ability to use some features.

By continuing to use our site, you agree to our use of cookies. You can adjust your browser settings to disable cookies, though this may affect certain features of our website.
 

For more control over online tracking, you can use tools such as:

  • Browser ad blockers

  • "Do Not Track" browser settings

  • Google Analytics opt-out tools

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Your Rights Under Canadian Law (PIPEDA)

As a Canadian resident, you have the right to:

  • Access your personal data

  • Correct or update your data (inaccuracies)

  • Withdraw consent for data use (subject to legal or contractual restrictions)

  • Request that your data be deleted, unless we are legally required to keep it
     

To exercise any of these rights, please contact us at:
📧 timelesstreasuresshop@gmail.com

We will respond within a reasonable time-frame, as required by law.

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How We Protect Your Information

We implement a variety of technical and administrative security measures to protect your data, including:

  • Secure socket layer (SSL) encryption

  • Firewalls and malware scanning

  • Restricted access to sensitive data

  • Payment data is never stored directly on our servers, but handled securely through third-party providers
     

Despite our best efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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Children’s Privacy

This site is not intended for children under the age of 13, and we do not knowingly collect personal data from minors. If you are a parent or guardian and believe that your child has submitted personal information, please contact us immediately so we can remove it.

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Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing the privacy policies of any third-party websites you visit.

Jurisdiction and Legal Disputes

This Privacy Policy is governed by the laws of Canada and the Province of Ontario, without regard to conflict of law provisions. Any disputes arising under or in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Ontario, Canada.

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Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for legal compliance. We encourage you to review this page periodically.
 

Last Updated: July 10, 2025
 

Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact:

📍 Timeless Treasures
📧 timelesstreasuresshop@gmail.com
🌐 https://www.timelesstreasuresshop.ca

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